Tag: Cady Reporting

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The Key to a Successful Court Reporting Firm

Credit: Travel + Leisure

When attorneys and paralegals in the Cleveland area need a court reporting service, they don’t pitter-patter between court reporting firms. For the best professionals, only one firm comes to mind: Cady Reporting. For over 40 years, Cady Reporting has served the Cleveland area with their wide variety of court reporting specialists and litigation services. They are well known for their speed and accuracy—firm president, Charles (Chuck) Cady has won a number of awards for just that—but it’s their customer service that truly sets them apart from the rest.

What is it about their customer service that changes the game? Is it responsiveness? Surely, acting as a highly attentive firm would garner attention. While that is certainly part of the equation, it isn’t what makes or breaks them. It is the fact that they treat their clients—attorneys and paralegals on big or small cases—with an unparalleled level of respect. The staff knows the names of their clients, and what’s more, wants the best for their case. Clients aren’t just numbers to justify the means. Clients are almost like family.

“Like so many services, [court reporting] can become easy to be commoditized,” Chuck Cady says on the firm’s success. “I think the best way to stand out and that we stand out [in] is being pleasant to work with and making people feel that we’ll happily go the extra mile to take care of their needs.”

No one wants to feel as though their requests are a burden. The staff at Cady Reporting would never treat their clients in such a fashion. Whatever their clients need, Cady Reporting’s staff is happy to deliver, because this isn’t just a job to them. These Cleveland court reporters are dedicated to their work, and that dedication shows throughout each and every aspect of the business.

Chuck Cady. Credit: NNRC.

“Dedicated court reporters express a real magic in their work that other court reporters can’t quite capture,” Brandon Bell, a legal expert from Oak Park, Illinois, says. “They don’t achieve the same level of accuracy, and they don’t retain clients. This is something the staff at Cady Reporting never has to worry about.”

For attorneys who know the industry, in Cleveland, Ohio, the only court reporting firm to turn to is Cady Reporting.

To schedule a service with Cleveland’s best, call 888.624.2239, email cadystaff@cadyreporting.com, or visit their offices.

Western Reserve Building, 1468 West 9th Street, Suite 440, Cleveland, Ohio 44113

How a Cleveland Court Reporting Firm is Transforming Their Industry

Court reporting is one of those niche industries in the legal profession not many people think about until they need one. For attorneys court reporters are an indispensable part of building a successful case, regardless of the area of practice.

Because court reporting is part of a legal industry that prioritizes the formal and conservative over the risk-taking and the forward-thinking when it comes to many business practices it is common to find the reporting industry far behind many others when it comes to technological advancements and usage.

Cady Reporting are Cleveland court reporters who reject that slow and steady trope when it comes to their ability to maximize technology for their success. The word “technology” can mean many things to many people, from a new smartphone to a new medication. For court reporting, technologies as varied as high speed wi fi and mobile-ready websites play an integral part in a company’s success.

Cady Reporting is a firm that has blended their technological savvy with traditional values to carve out a special dominant position within the Cleveland, Ohio local marketplace. Since they are also a member of the National Network Reporting Company (NNRC) court reporters directory, Cady Reporting maintains a national presence. This ability to work locally and nationally with attorneys and law firms makes Cady’s mobile booking engine and online repositories two of the most prominent technical advancements in the company’s repertoire.

Cady Reporting President Chuck Cady

President Chuck Cady elaborates:

“We work hard to stay at the digital and technological forefront, whether that means thinking outside the box on Facebook or maintaining a dazzling website where attorneys and professionals can book services from their smartphones 24/7.”

This emphasis on adaptability and mobility has been a big factor in the company’s success. Since most court reporting firms are small operations, usually between 3 and 10 employees, their resources are limited and often they fail to maintain even the basics of a professional business presence. Just look at some of their websites, for example!

For Cady Reporting, the ability to maintain very personal ties and provide personalized service to each client with the latest technologies in videography, conference rooms and reporting equipment makes for a dominant position within the industry and serves as a textbook success story for all in the legal professions.