Credit: Travel + Leisure
When attorneys and paralegals in the Cleveland area need a court reporting service, they don’t pitter-patter between court reporting firms. For the best professionals, only one firm comes to mind: Cady Reporting. For over 40 years, Cady Reporting has served the Cleveland area with their wide variety of court reporting specialists and litigation services. They are well known for their speed and accuracy—firm president, Charles (Chuck) Cady has won a number of awards for just that—but it’s their customer service that truly sets them apart from the rest.
What is it about their customer service that changes the game? Is it responsiveness? Surely, acting as a highly attentive firm would garner attention. While that is certainly part of the equation, it isn’t what makes or breaks them. It is the fact that they treat their clients—attorneys and paralegals on big or small cases—with an unparalleled level of respect. The staff knows the names of their clients, and what’s more, wants the best for their case. Clients aren’t just numbers to justify the means. Clients are almost like family.
“Like so many services, [court reporting] can become easy to be commoditized,” Chuck Cady says on the firm’s success. “I think the best way to stand out and that we stand out [in] is being pleasant to work with and making people feel that we’ll happily go the extra mile to take care of their needs.”
No one wants to feel as though their requests are a burden. The staff at Cady Reporting would never treat their clients in such a fashion. Whatever their clients need, Cady Reporting’s staff is happy to deliver, because this isn’t just a job to them. These Cleveland court reporters are dedicated to their work, and that dedication shows throughout each and every aspect of the business.
“Dedicated court reporters express a real magic in their work that other court reporters can’t quite capture,” Brandon Bell, a legal expert from Oak Park, Illinois, says. “They don’t achieve the same level of accuracy, and they don’t retain clients. This is something the staff at Cady Reporting never has to worry about.”
For attorneys who know the industry, in Cleveland, Ohio, the only court reporting firm to turn to is Cady Reporting.
To schedule a service with Cleveland’s best, call 888.624.2239, email cadystaff@cadyreporting.com, or visit their offices.